Case Manager 2.0

Digitized informed consent form

Personalized preparatory instructions

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After watching the video, the patient can view, download and print personalized preparatory instructions.

Patient is encouraged to read the personalized informed consent form he or she will sign in the presence of a physician at the clinic.

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Intravitreal Injections

Patient journey

Click on the images to to see how the video is personalized to the patient's condition


Non-engaged patients receive reminders 96 and 48 hours ahead of procedure

The platform monitors patient engagement and sends reminders to non-engaged patients 96 and 48 hours ahead of procedure. Patients unresponsive to the last reminder are flagged for direct intervention by clinic staff (see below).


Clinic staff open a new patient case and update the patient’s personal information (age, gender, and language),  the indication for treatment (RVO, AMD, or DME), the date and time of the procedure, and the patient’s mobile phone number. Optionally, the clinic’s patient management system can be connected directly to the platform.

New patient case opened by clinic

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Patient and/or caregiver receive SMS with link to personalized animated video

Patient and/or caregiver receive SMS to their mobile phone with a link to a personalized animated video and personalized prepatory instructions. 

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Demonstrating empathy by simulating the patient's symptoms

System benefits


patient preparation

Reduces medical and administrative staff workloads

Bridges crucial information gaps

An easy to use administration module monitors patient engagement. Non engaged patients are flagged for direct intervention by staff. The module provides reports in a number of formats.

Administration module monitors patient engagement

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Retinal Vein Occlusion



Age Related Macular Degeneration


Diabetes Related Macular Edema

Using a personalized animated video, the Intravitreal Injections Education Kit effectively engages patients and encourages them to begin the treatment course and complete it. In addition to bridging anxiety-inducing information gaps and providing personalized prepatory instructions, it taps the power of empathy to improve engagement using a personalized simulation of the vision-affecting symptoms experienced by the patient.