Case Manager 2.O
Digitized informed consent form
Personalized preparatory instructions
After watching the video, the patient can view, download and print personalized preparatory instructions.
Patient is encouraged to read the personalized informed consent form he or she will sign in the presence of a physician at the clinic.
Using a simple and friendly interface, the Cardiac Catheterization Patient Education Kit provides patients and their caregivers personalized information on the procedure and required preparation. Improved patient engagement improves preparation and leads to significant increases patient satisfaction . A Case Manager Module provides easy to use solutions for communication with personal physician and solicitation of informed consent.
reduces medical and administrative staff workloads
Increases patient satisfaction
Clinic staff open a new patient case and update the patient’s personal information (age, gender, and language), the indication for catheterization, the date and time of the procedure, and the patient’s mobile phone number. Optionally, the clinic’s patient management system can be connected directly to the platform.
New patient case opened by clinic
Patient and/or caregiver receive SMS with link to personalized animated video
Patient and/or caregiver receive SMS to their mobile phone with a link to a short background questionnaire. Based on the patient’s data and the responses to the questionnaire, the system creates a personalized animated video for the patient to watch.
Non-engaged patients receive reminders 96 and 48 hours ahead of procedure
The platform monitors patient engagement and sends reminders to non-engaged patients 96 and 48 hours ahead of procedure. Patients unresponsive to the last reminder are flagged for direct intervention by clinic staff (see below).
Administration module monitors patient engagemant
An easy to use administration module monitors patient engagement. Non engaged patients are flagged for direct intervention by staff. The module provides reports in a number of formats.