Case Manager 2.O
After watching the video, the patient can view, download and print personalized preparatory instructions.
Personalized preparatory instructions
Digitized informed consent form
Patients are encouraged to read the personalized informed consent form they will sign in the presence of a physician at the clinic.
Using a personalized animated video, the Colonoscopy Patient Education Module provides patients scheduled to undergo the procedure with personalized preparatory instructions in a clear and friendly manner. The Module is highly versatile, and is useful in the outpatient, inpatient and community care settings. In the outpatient setting, the Module is associated with a 30% reduction in rates of inadequate bowel preparation.
Patient receives link to
Patients receive an SMS to their mobile phone with a link to a short medical background questionnaire. Based on the patient’s profile and responses to the questionnaire, the system creates a personalized animated video for the patient to watch.
System identifies and contacts unengaged patients
The platform monitors patient engagement and sends reminders to unengaged patients after 24 and 48 hours. Patients unresponsive to the last reminder are flagged for direct intervention by clinic staff.
Patient receives reminder at crucial preparatory junctures
Patients are reminded 96 and 48 hours ahead of the procedure to modify food intake in preparation for the procedure.
Administration module monitors patient engagement
An easy-to-use administration module monitors patient engagement. Unengaged patients are flagged for direct intervention by staff. The module provides reports in a number of formats.
Clinic staff create a new patient case and update the patient’s personal information (age, gender, and language preference), the type of bowel preparation solution prescribed, the date and time of the procedure, and the patient’s mobile phone number. Optionally, the clinic’s patient management system can be connected directly to the platform.
New patient case opened by clinic
Reduces rates of inadequate bowel preparation by 30%
Reduces medical and administrative staff workloads
Increases patient satisfaction
Component of Internal Medicine Toolbox used by nurses at the Tel Aviv Medical Center
Used by outpatient colonoscopy
coordinators at Tel Aviv Medical Center and Wolfson Medical Center to improve preparation adherence and decrease no-show rates
Used by Meuhedet HMO to improve colonoscopy scheduling adherence rates among high-risk patients with positive FOBT (Fecal Occult Blood Test) results