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Case Manager 2.O

Digitized informed consent form

Personalized patient information sheet for consultation with personal physician

Personalized preparatory instructions

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After watching the video,

the patient can view, download  and print personalized preparatory instructions.

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Patient receives a personalized information sheet on the procedure and related medications, which can be emailed or printed ahead of a consultation with the personal physician.   

Patient is encouraged to read the personalized informed consent form he or she will sign in the presence of a physician at the clinic.

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Colonoscopy Patient Education Kit

System benefits

Patient journey

Using a simple and friendly interface, the Colonoscopy Patient Education Kit provides patients and their caregivers personalized information on the procedure and required preparation. Improved patient engagement leads to significant increases in success rates, and reductions in no-show and demand for direct interaction with clinic staff. A Case Manager Module provides easy to use solutions for communication with personal physician and solicitation of informed consent.

Improves patient preparation and increases success rate

Reduces no-show rate

Reduces medical and administrative staff workloads

Clinic staff open a new patient case and update the patient’s personal information (age, gender, and language),  the type of bowel preparation solution, the date and time of the procedure, and the patient’s mobile phone number. Optionally, the clinic’s patient management system can be connected directly to the platform.

New patient case opened by clinic 

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Patient and/or caregiver receive SMS with link to personalized animated video

Patient and/or caregiver receive SMS to their mobile phone with a link to a short background questionnaire. Based on the patient’s data and the responses to the questionnaire, the system creates a personalized animated video for the patient to watch.

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Non-engaged patients receive reminders 96 and 48 hours ahead of procedure

The platform monitors patient engagement and sends reminders to non-engaged patients 96 and 48 hours ahead of procedure. Patients unresponsive to the last reminder are flagged for direct intervention by clinic staff (see below).

Administration module monitors patient engagement

An easy to use administration module monitors patient engagement. Non engaged patients are flagged for direct intervention by staff. The module provides reports in a number of formats.

Patient
Clinic